About Us
Sir Lancellot's corporate headquarters is located in the Philadelphia Metropolitan
Area giving us a strategic foothold to effectively and efficiently serve
Pennsylvania, Delaware, Maryland, Washington DC, New Jersey, and New York.
We are a Same Day and Next Day Rush Delivery
Company offering a wide range of logistical solutions such as Next Flight
Out, Scheduled and Routed Services, Cargo, Warehousing, Distribution and Driver for Hire services.
Sir Lancellot has been an owner operation since 1985 when it started out
as a small regional courier company serving primarily the Delaware, Montgomery,
Chester and Philadelphia Region. In 2000, we expanded the types of services
offered to meet more of the needs of its clients. Our newest service, Driver
for Hire, meets the needs of companies that have seasonal and temporary
needs. Recently we developed a new expedited service called "Emergency
Direct". This service is utilized mostly by the medical industry that
needs specimens delivered immediately to a medical facility.
In 2003 we introduced our new electronic ordering, tracking and billing
system. Our clients have the ability and convenience to place same day orders
over the internet, track their shipment, receive automatic email confirmations
on all deliveries and access account billing information.
With continued reinvestment into the company, we continue to grow our service
offerings, geographic area reach and out internal operations. We have expanded
our network allowing us to now offer national services to our clients as
well.
We provide on-demand services for our clients as well as shipping, trucking,
courier, freight and other logistical solutions, many of which we customize
to meet the needs of industries with strict codes and requirements such
as banking, medical and pharma. We offer customized solutions and immediate
service 24 hours a day, 7 days a week and 365 days a year. We're there when
you need us!
We maintain an excellent on-time delivery record and customer satisfaction
by assigning with no additional cost, a seasoned logistics specialist to
every one of our customers. This dedicated management is what enables us
to service our customers with routine and customized solutions. Communications
is constant, real-time and seamless between our customers, dispatchers and
delivery personnel. Information is live and accessible on-line for our customers
to order and track and offers access to account activity and data for customized
reporting and managing account activity.
Sir Lancellot's dedicated wireless and on-line tracking system offers instant
24/7/
365 tracking of pick-up and delivery status as well as delivery confirmation
by fax or email.
MANAGEMENT:
Anthony Klondar, President
Anthony Klondar’s background has been in the banking and logistics fields for the last 30 years. Anthony served 16 years in the banking industry as a Senior Operations Officer and Finance Manager of several leading banks in the Philadelphia Region. In 1995, Anthony purchased Sir Lancellot Courier & Delivery Service and expanded it’s services and geographical reach to cover the mid-atlantic states and became a major logistics company serving the business community.
Michael P. Frankel, Co-Owner & CEO
Michael Frankel has over 25 years experience in transportation operations and logistics. In 1995 Michael & Fred Frankel purchased Sir Lancellot. Michael’s background provided the experience needed to further expand Sir Lancellot’s services to include not only on-demand and scheduled route, but also include driver-for-hire programs, cargo and freight services and warehouse and distribution services. Michael’s background and experience has taken Sir Lancellot to the “full service” logistics operation.
Frederick S. Frankel handles our cargo and parts distribution services.
Fred also manages our Driver for Hire Service and works with our client
base in evaluating and developing custom logistics services for clients.
He has been in the transportation industry for 30 years starting in the
courier and messenger industry; then expanding to pool distribution and
logistics industry.
STAFF:
Sir Lancellot office staff:
- Operations Manager (Thomas O'Neill) who oversees the daily dispatching,
customer service and billing issues.
- Dispatch Supervisors that oversee the daily and night time dispatch activities.
- Route Supervisor that trains and oversees our daily route work. This individual
is responsible for the training of new drivers on many of our routes.
- Office operations such as billing, customer service and other general
office issues.
DRIVERS:
Sir Lancellot Courier and Delivery Service hires both Employee Drivers
and Independent Contract (IC) Drivers.
Independent contractors: are fully screened, licensed and bonded under our
insurance programs. In addition our Independent Contractors (IC's) are covered
under the PA worker compensation program through Contract Management Services
(CMS). CMS provides our ICs with the appropriate disability and occupational
accident protection required by Pennsylvania and other states we serve.
Also, through the 3rd party relationship, CMS provides our drivers with
a wide range of benefits.
If you'd like to apply to be an Independent Contractor, please fill out our Driver for Hire Profile Form.
OPERATIONS:
Hours of Operations: 24 hour, 7 days a week, 365 days a year, operation.
Dispatch operation is always open. Clients can reach a dispatcher 24 hours
a day. All drivers have either Nextel radios and/or cellular phones and
can be reached immediately by any of our dispatchers.
Office and Corporate office hours are Monday through Friday 6:00 am to 7:30
pm.
I want to acknowledge the level of service that Sir Lancellot has provided since I took responsibility for the branch and interoffice courier services at FirstTrust in 2004.
Sir Lancellot consistently adheres to our schedules and can be relied upon to provide dependable, courteous service. From time to time, we have a need for unscheduled courier services. These usually require same day delivery without a lot of advance notice. Sir Lancellot has always been responsive to those needs.




